![]() Account owner (user whose name is on the personal account): Contact Verizon Customer Support at 80 (or *611 from the mobile) and advise them that you wish to transfer financial responsibility for the mobile number to Duke Verizon will note the account.Verizon advises using the following process to complete this transition (referred to as transfer of financial responsiblity or assumption of liability): How to transfer a number from a personal account to a Duke accountĪs an account manager, you may wish to begin paying for a user's personal mobile number. NOTE: The user must assume responsibility within 30 days of the account manager's release of the number, or the account manager will need to release the number with Verizon again. User: Call Verizon (80 or *611 from the mobile) within 30 days to assume responsibility for the number.Duke account manager: Contact Verizon's Business Support Center at 80 and advise them that you release Duke's financial responsiblity for the mobile number Verizon will note the account.How to transfer a number from the Duke account to a personal accountĪs an account manager, you may wish to transfer a mobile number off of your Duke account onto a personal account for one of your users. Use the "task killer" to close any applications otherwise, international data usage charges may apply.įor the occasional traveler, Verizon provides a Global Travel Program, with short-term plans and loaner devices. Note: Advise your users that if they run applications on their mobile devices, they should be sure they are not running in the background when they travel abroad. Upon the user's return to the US, contact Verizon's Business Support Center at 80 and advise them to discontinue any international plans and features (unless the user travels abroad so frequently that it is more convenient to keep the global plans in place). Verizon will activate the necessary features and provide a confirmation email retain this information to ensure proper billing on subsequent invoices. Advise Verizon of the user's needed capabilities (calling, email, texting, etc.).Provide the user's travel destination (country or countries) and length of trip. ![]() To ensure cost-saving plans and features are active on the device before they depart, read about Verizon Wireless's international services, then contact Verizon: You may have mobile users that travel abroad. Flexible online account management via Verizon Enterprise Center (VEC).No activation fees for new lines of service.Discounts on retail pricing for equipment.Discounts on Duke’s Pooling Plans that include unlimited text messaging.Verizon Wireless mobile lines on a Duke account the following discounts and benefits: To manage your account, visit Verizon Enterprise Center (VEC). The links below provide unit account managers with information regarding common account activities. Verizon Wireless is one of Duke's preferred service providers.
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